jlix Terms & Conditions

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," or "you") and jlix ("jlix," "we," "us," or "our"), governing your access to and use of the jlix Casino platform available at https://jlix.app and all associated services, games, and features (collectively, the "Platform").

By registering an account, accessing the Platform, or placing any wager on jlix, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety, together with our Privacy Policy and Responsible Gaming Policy, each of which is incorporated herein by reference.

If you do not agree to these Terms, you must immediately cease using the jlix Platform and close your account. Continued use of the Platform following any amendment to these Terms constitutes your acceptance of the revised Terms.

To register and maintain an active account on jlix, you must satisfy all of the following eligibility requirements:

• You must be at least 21 years of age. In accordance with PAGCOR regulations governing online casino gaming in the Philippines, no person under the age of 21 may register, access, or use the jlix Platform.
• You must be a natural person with full legal capacity to enter into binding contracts under Philippine law.
• You must not be a resident of, or accessing the Platform from, any jurisdiction where online gambling is prohibited by applicable law.
• You must not be a current employee, contractor, director, or officer of jlix, or an immediate family member of any such person.
• You must not have been previously excluded or banned from the jlix Platform or any other PAGCOR-licensed gaming platform.

jlix reserves the right to request documentary proof of eligibility at any time, including government-issued identification and proof of address. Failure to provide satisfactory documentation may result in account suspension or closure.

Each Player is permitted to hold only one (1) registered account on the jlix Platform. The creation of duplicate, multiple, or fraudulent accounts is strictly prohibited and will result in immediate account termination and forfeiture of all balances and bonuses.

When registering your jlix account, you agree to provide accurate, current, and complete information, including your full legal name, date of birth, residential address, email address, and Philippine mobile number. You are responsible for maintaining the accuracy of this information and must promptly update your account details if any information changes.

You are solely responsible for maintaining the confidentiality of your jlix account credentials, including your username and password. You agree to notify jlix immediately upon becoming aware of any unauthorized access to or use of your account. jlix shall not be liable for any loss or damage arising from your failure to safeguard your account credentials.

Account verification (KYC) is required before your first withdrawal can be processed. jlix may request copies of government-issued identification (e.g., Philippine passport, driver's license, or UMID), proof of address, and proof of payment method ownership as part of the KYC process.

All financial transactions on the jlix Platform are conducted in Philippine Peso (PHP / ₱). Supported payment methods include GCash, PayMaya, BPI, BDO, and Metrobank. jlix does not charge fees on deposits or withdrawals; however, your payment provider may apply their own transaction fees.

The minimum deposit amount is ₱100. Minimum withdrawal amounts and processing times vary by payment method and are published in the jlix cashier section. GCash and PayMaya withdrawals are typically processed within minutes of approval. Bank transfers may take one to three business days.

All withdrawals are subject to KYC verification. jlix reserves the right to request additional documentation before processing any withdrawal. Withdrawals will only be processed to payment methods that have been verified as belonging to the account holder. Third-party withdrawals are strictly prohibited.

In the event that a deposit is made in error or a technical fault results in an incorrect credit to your account, jlix reserves the right to reverse such transactions. Any funds withdrawn based on an erroneous credit must be returned to jlix upon demand.

jlix may offer bonuses, free spins, cashback, and other promotional incentives to registered Players from time to time. All bonuses are subject to specific terms and wagering requirements, which will be clearly stated at the time the bonus is offered.

Unless otherwise specified, bonus funds must be wagered a minimum number of times before they or any winnings derived from them may be withdrawn. Wagering requirements, eligible games, time limits, and maximum withdrawal amounts applicable to each bonus are set out in the individual promotion terms.

jlix reserves the right to modify, suspend, or withdraw any bonus or promotion at any time without prior notice. Bonuses are intended for personal, recreational use only. Any attempt to abuse, exploit, or manipulate bonus terms – including through the use of multiple accounts, coordinated betting strategies, or other fraudulent means – will result in the forfeiture of the bonus and any associated winnings, and may result in account termination.

All games available on the jlix Platform are governed by individual game rules, which are accessible within each game interface. In the event of any conflict between these Terms and the specific rules of a game, the game-specific rules shall prevail with respect to that game.

jlix uses certified Random Number Generator (RNG) technology for all non-live games. Live dealer games are operated by licensed third-party providers and are subject to those providers' rules and procedures. Return-to-Player (RTP) percentages for all games are published and available upon request.

In the event of a technical malfunction, disconnection, or system error during gameplay, jlix reserves the right to void affected bets and return stakes to the Player's account. jlix shall not be liable for any losses arising from technical failures beyond its reasonable control.

The following conduct is strictly prohibited on the jlix Platform:

• Registering or using the Platform if you are under 21 years of age.
• Creating or using more than one account.
• Providing false, misleading, or fraudulent information during registration or KYC.
• Using the Platform for money laundering, fraud, or any other illegal purpose.
• Exploiting software bugs, errors, or vulnerabilities to gain an unfair advantage.
• Using automated software, bots, scripts, or artificial intelligence tools to interact with the Platform.
• Colluding with other Players or engaging in any form of cheating.
• Attempting to reverse-engineer, decompile, or otherwise tamper with the Platform's software.
• Engaging in any conduct that disrupts, damages, or impairs the Platform or other Players' experience.

jlix reserves the right to investigate suspected violations and to take appropriate action, including account suspension, termination, forfeiture of balances, and referral to relevant law enforcement or regulatory authorities.

All content on the jlix Platform, including but not limited to text, graphics, logos, icons, images, audio clips, game software, and the overall design and layout of the Platform, is the property of jlix or its licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your personal, non-commercial entertainment purposes. You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise exploit any content from the jlix Platform without the prior written consent of jlix.

To the maximum extent permitted by applicable Philippine law, jlix shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to loss of profits, loss of data, or loss of goodwill.

The jlix Platform is provided on an "as is" and "as available" basis. jlix makes no warranties, express or implied, regarding the Platform's availability, accuracy, reliability, or fitness for a particular purpose. jlix does not guarantee that the Platform will be uninterrupted, error-free, or free of viruses or other harmful components.

Nothing in these Terms shall limit or exclude jlix's liability for fraud, gross negligence, or any other liability that cannot be excluded or limited under applicable law.

You may close your jlix account at any time by contacting our support team via live chat. Upon closure, any verified balance remaining in your account will be returned to you via your registered payment method, subject to completion of any applicable wagering requirements and KYC verification.

jlix reserves the right to suspend or terminate your account at any time, with or without notice, if we reasonably believe that you have breached these Terms, engaged in fraudulent or illegal activity, or if required to do so by applicable law or regulatory directive. In the event of termination for cause, jlix may forfeit any bonus balances and withhold funds pending investigation.

These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines. The jlix Platform operates under the regulatory oversight of the Philippine Amusement and Gaming Corporation (PAGCOR).

Any dispute, controversy, or claim arising out of or relating to these Terms or your use of the jlix Platform shall first be submitted to jlix's customer support team for resolution. If the dispute cannot be resolved informally within thirty (30) days, either party may refer the matter to the appropriate regulatory authority or competent courts of the Philippines.

jlix reserves the right to amend, update, or replace these Terms at any time. Material changes will be communicated to registered Players via email or a prominent notice on the Platform. The revised Terms will take effect on the date specified in the notice.

Your continued use of the jlix Platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must cease using the Platform and close your account before the effective date.

If you have any questions, concerns, or complaints regarding these Terms, please contact the jlix support team through any of the following channels:

• Live Chat: Available 24/7 directly on the jlix Platform
• Viber Support: Available during extended support hours
• Email: [email protected]

For responsible gaming concerns, please visit our Responsible Gaming page. For general information about jlix, visit our About Us page.